Privacy Policy
How we protect your privacy and data
Last Updated: December 20, 2024
Privacy Summary
Your files are completely private. All PDF processing happens locally in your browser using JavaScript. Your files never leave your device and are not uploaded to our servers. We have no access to your documents.
1. Introduction
Welcome to Love PDF Genie. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your information when you use our website and PDF tools.
2. Data Processing
PDF Files
Client-Side Processing: All PDF operations (splitting, combining, organizing, etc.) are performed entirely in your web browser using JavaScript and the PDF-lib library. Your PDF files:
- Never leave your device
- Are not uploaded to our servers
- Are not transmitted over the internet
- Are automatically cleared from browser memory when you close the tab
- Cannot be accessed by us or any third parties
No File Storage: We do not store, save, or retain any PDF files you process using our tools. Once you close your browser tab or navigate away, all data is permanently deleted from your browser's memory.
3. Information We Collect
Automatically Collected Information
When you visit our website, we may automatically collect:
- Analytics Data: Browser type, device type, operating system, pages visited, time spent on pages, referring URLs (via Google Analytics)
- Technical Data: IP address (anonymized), approximate location (city/country level), screen resolution
- Cookie Data: Analytics cookies, advertising cookies (Google AdSense)
Information You Provide
We only collect personal information you voluntarily provide through:
- Contact Form: Name, email address, subject, and message content
- Newsletter Signup: Email address (if applicable)
4. How We Use Your Information
We use collected information for:
- Website Analytics: Understanding how visitors use our site to improve user experience
- Technical Improvements: Identifying and fixing bugs, optimizing performance
- Communication: Responding to contact form inquiries and support requests
- Advertising: Displaying relevant ads through Google AdSense
- Legal Compliance: Meeting legal obligations and protecting our rights
5. Third-Party Services
Google Analytics
We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect anonymous data. You can opt out using the Google Analytics Opt-out Browser Add-on.
Google AdSense
We use Google AdSense to display advertisements. AdSense may use cookies to show personalized ads based on your browsing history. Learn more about Google's advertising policies.
PDF-lib Library
We use the PDF-lib JavaScript library (loaded from CDN) for client-side PDF processing. This library operates entirely in your browser and does not transmit data externally.
6. Cookies
We use the following types of cookies:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Advertising Cookies: Used to display relevant ads
You can control cookies through your browser settings. Disabling cookies may affect some website functionality but will not impact PDF processing features.
7. Data Security
We implement appropriate security measures to protect your information:
- HTTPS encryption for all data transmission
- Client-side PDF processing (no server uploads)
- Secure hosting infrastructure
- Regular security audits and updates
- Limited data collection and retention
8. Your Rights
You have the right to:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Opt-Out: Opt out of analytics and advertising cookies
- Data Portability: Receive your data in a portable format
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at support@lovepdfgenie.com
9. Data Retention
PDF Files: Never stored - immediately deleted from browser memory
Contact Form Data: Retained for 2 years or until you request deletion
Analytics Data: Retained according to Google Analytics retention settings (26 months)
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.
11. International Data Transfers
Our website is hosted globally. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.
12. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting a notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions or concerns:
Email: support@lovepdfgenie.com
Contact Page: https://yoursite.com/contact.html